Help and support

Email [email protected] with what happened and, if it’s about your account, the email address you sign in with. You can also send feedback from inside Rally: Settings → Account → Help and legal.

• A message: press and hold it (or open its menu on the website) and choose Report.
• A person: open their profile, then the ⋯ menu, and choose Report or Block. Blocked people can’t message or call you.
• A community or a game: open its menu and choose Report. While playing, Report is in the game’s menu.

Our team reviews reports within 24 hours. For anything involving the safety of a child, choose Child safety as the reason; see our child safety standards.

Rally has no passwords. Enter your email and we send a six-digit code that works for 10 minutes, or sign in with Apple, Google, Discord or X. No code? Check your spam folder, then ask for a new one. If you signed in with Apple and chose to hide your email, use Sign in with Apple again rather than an email code.

Change your profile in Settings → My profile. To delete your account and everything in it, open Settings → Account → Delete account, in the app or on the website. It takes effect immediately. If you can’t sign in, email [email protected] from the address on your account and we’ll delete it for you. What we keep and why is in the Privacy Policy.